Shipping Information & Costs
Last Updated: May 2026
🎁 Free Shipping Available!
We offer free standard shipping on orders that meet the minimum threshold for your region.
Maximum order value for free shipping applies – see details below.
📦 Free Shipping – How It Works
Free standard shipping applies to orders that meet the minimum threshold for your region, up to the maximum order value shown in the table below.
If your order exceeds the maximum value, standard shipping rates will apply (or we will contact you with a custom quote for very large/bulky orders).
| Region / Country | Free Shipping From (Min) | Free Shipping Up To (Max) | Above Max → |
|---|---|---|---|
| 🇪🇸 Spain | |||
| Mainland Spain | £65 | £300 | Standard shipping rates apply, or we contact you with a quote |
| Balearic Islands | £85 | £350 | |
| Canary Islands (by sea) | £100 | £400 | |
| 🇪🇺 European Union | |||
| Portugal | £60 | £250 | |
| France, Germany, Italy, Belgium, Netherlands, Luxembourg | £80 | £350 | |
| Austria, Denmark, Ireland | £90 | £350 | |
| Other EU countries (Poland, Czech Republic, Sweden, Finland, Greece, Estonia, Latvia, Lithuania, Hungary, Slovenia, Slovakia, Croatia, Romania, Bulgaria) | £110 | £400 | |
| 🇪🇺 Other European Countries | |||
| United Kingdom | £120 | £450 | |
| Switzerland, Norway | £150 | £500 | |
| 🌎 North America | |||
| USA, Canada | £170 | £600 | |
| 🌏 Australia & New Zealand | |||
| Australia, New Zealand | £180 | £650 | |
| 🌍 Rest of World (Asia, South America, Africa) | |||
| Japan, South Korea, Singapore, Hong Kong, UAE, Israel, Saudi Arabia, Kuwait, Qatar | £200 | £700 | |
| Other countries (India, Thailand, Malaysia, Brazil, Argentina, South Africa, etc.) | £220 | £800 | |
⚠️ Why maximum limits? Very large orders (e.g., £1000+) have significantly higher shipping costs due to weight and volume. By setting fair limits, we can continue offering free shipping to all customers without losing money on oversized parcels.
⚠️ Important: Countries with Shipping Restrictions
In compliance with United Nations (UN) sanctions and European Union (EU) restrictive measures, we currently do not ship to the following countries/regions:
🚫 Russia, Belarus, Ukraine (Crimea, Donetsk, Luhansk regions), Cuba, Iran, North Korea, Syria, Myanmar, Somalia, Afghanistan, Iraq, Libya, Yemen, Venezuela, Sudan, South Sudan, Democratic Republic of the Congo, Central African Republic, Eritrea, Zimbabwe, Burundi, Lebanon, Palestine (Gaza Strip/West Bank).
If your country is on this list, we regret that we cannot process your order at this time. Please check back later as restrictions may change.
📋 Important Legal Notes – Please Read
🔄 Carrier changes: We reserve the right to change the shipping carrier (e.g., from DHL to UPS or another provider) if the originally selected carrier cannot deliver on time, has suspended services to your region, or if an alternative carrier offers better reliability. You will always receive a tracking number regardless of which carrier we use.
⏱️ Estimated delivery times: All delivery times stated on this page and at checkout are estimates only. Actual delivery may take longer due to:
- Weather conditions (storms, floods, snow)
- Natural disasters
- Strikes or labor disputes
- Pandemics or health emergencies
- Customs inspections or delays
- Political instability or armed conflicts
- Technical failures with the carrier's systems
We are not liable for delays caused by force majeure (events outside our reasonable control). We will, however, notify you as soon as we become aware of any significant delay affecting your order.
🚫 When shipping cannot be fulfilled: Occasionally, we may be unable to ship to your selected destination due to:
- Current restrictions from our carriers (temporary suspensions)
- Customs regulations that prohibit certain products
- Logistical impossibility (remote areas without courier service)
- Sanctions or trade embargoes
If this happens, we will contact you within 2 business days to:
- Suggest an alternative shipping method (if available)
- Partially ship available items (with your consent)
- Cancel and fully refund your order
📦 Your responsibilities: You are responsible for providing a complete and accurate delivery address and for being available to receive the shipment. You are also responsible for all customs duties, import taxes, and fees imposed by your country – these are not included in our prices.
💼 Bulk / commercial orders: For orders exceeding the maximum free shipping thresholds shown above, or for commercial quantities, please contact us before placing your order. We will provide a customized shipping quote.
🇪🇸 Spain (Domestic Shipping)
Delivery costs apply to products in stock in Spain.
| Region | Carrier(s) | Standard Cost | Express Cost | Est. Delivery | Free Shipping (Min → Max) |
|---|---|---|---|---|---|
| Mainland Spain | SEUR / Correos / DHL / MRW | £3.96 – £5.08 | from £7.38 | 24-48h | £65 → £300 |
| Balearic Islands | MRW / DHL | £7.44 – £8.29 | — | 2-4 days | £85 → £350 |
| Canary Islands (by sea) | Custom Service | from £8.57 | — | 5-8 days | £100 → £400 |
🇪🇺 European Union
| Country / Region | Carrier(s) | Standard Cost | Est. Delivery | Free Shipping (Min → Max) |
|---|---|---|---|---|
| Portugal | SEUR / DHL / MRW | from £4.74 | 3-5 days | £60 → £250 |
| France, Germany, Italy, Belgium, Netherlands, Luxembourg | DPD / GLS / UPS | £6.82 – £10.26 | 3-5 days | £80 → £350 |
| Austria, Denmark, Ireland | DPD / GLS / UPS | £10.75 | 4-6 days | £90 → £350 |
| Poland, Czech Republic, Hungary, Slovakia, Slovenia, Croatia, Greece, Sweden, Finland, Estonia, Latvia, Lithuania, Romania, Bulgaria | DPD / GLS / UPS | £10.75 – £20.52 | 4-6 days | £110 → £400 |
| Cyprus, Malta | UPS | from £15.33 | 5-8 days | ⚠️ No free shipping |
| Andorra | DHL / MRW | from £6.45 | 3-5 days | ⚠️ Special courier only |
❄️ Other European Countries (Non-EU)
| Country | Carrier | Standard Cost | Est. Delivery | Free Shipping (Min → Max) |
|---|---|---|---|---|
| United Kingdom | UPS | from £14.98 | 5-8 days | £120 → £450 |
| Switzerland, Norway | UPS | from £20.27 | 5-8 days | £150 → £500 |
| Iceland, Liechtenstein, San Marino, Monaco | UPS | £20.54 – £24.65 | 5-8 days | ⚠️ No free shipping |
🌎 North America
📜 Customs & Import Duties
All listed prices do not include potential customs duties, import taxes, or brokerage fees, which are the responsibility of the recipient. Orders to the USA under £800 may be duty-free, but this is not guaranteed.
| Country | Carrier | Standard Cost | Est. Delivery | Free Shipping (Min → Max) |
|---|---|---|---|---|
| United States | UPS / GLS | from £20.69 | 5-10 days | £170 → £600 |
| Canada | UPS | from £24.08 | 7-12 days | £170 → £600 |
| Mexico | Pick-up Point / UPS | from £2.48 / £24.65 | 7-15 days | ⚠️ No free shipping |
🌏 Australia & New Zealand
| Country | Carrier | Standard Cost | Est. Delivery | Free Shipping (Min → Max) |
|---|---|---|---|---|
| Australia | UPS | from £24.65 | 7-12 days | £180 → £650 |
| New Zealand | UPS | from £24.65 | 7-12 days | £180 → £650 |
🌍 Rest of World
📜 International Destinations
Shipping to these regions involves additional handling and customs clearance. Costs below are starting estimates; final price will be calculated at checkout.
| Region / Country | Carrier | Standard Cost (from) | Est. Delivery | Free Shipping (Min → Max) |
|---|---|---|---|---|
| Japan, South Korea, Singapore, Hong Kong, UAE, Israel, Saudi Arabia, Kuwait, Qatar | UPS | £20.54 – £24.65 | 5-10 days | £200 → £700 |
| India, Thailand, Malaysia, Vietnam, Indonesia, Philippines | UPS | £24.65 – £29.00 | 7-15 days | £220 → £800 |
| Argentina, Brazil, Chile, Colombia, Peru, Uruguay, South Africa | UPS | £24.65 – £29.00 | 7-15 days | £220 → £800 |
| Other countries (not listed above) | UPS / DHL | from £29.00 | 10-20 days | ⚠️ Contact for quote |
If your country is not listed or marked as "Contact for quote", please contact us before placing your order.
📋 Summary of Key Shipping Terms
- Free shipping applies only within the min → max thresholds shown above.
- Carrier changes – we may use a different carrier than shown for reliability.
- Delivery times are estimates – not guaranteed, especially during force majeure events.
- Customs fees & import taxes are your responsibility – we do not collect them.
- If we cannot ship to your destination, we will contact you within 2 business days.
📧 Need Help?
If your country is not listed, you have questions about shipping, or you need a custom quote for a bulk order – please contact our logistics team before placing your order.
Email: shipping@sforne.com