Privacy Policy & Your Rights
Last Updated: May 2024
Controller: Sforne.com, operated by [Your Company Legal Name and Registered Address].
1. Data We Collect and Why
| Category | Examples | Primary Purpose (Legal Basis) |
|---|---|---|
| Identifiers | Name, email, address, phone, IP | Order fulfillment (Contract), Compliance (Legal Obligation) |
| Commercial Data | Order history, purchased items | Service improvement, Support (Legitimate Interest) |
| Technical Data | Browser, device info, cookies | Site functionality, Analytics (Consent/Legitimate Interest) |
| Verification Data* | Proof of age document | Age verification (Legal Obligation) *Processed securely & deleted after verification. |
2. Your Privacy Rights
For Everyone (GDPR Rights)
You have the right to access, correct, delete, restrict, object to processing, and port your data. Contact us at privacy@sforne.com to exercise these rights. We respond within one month.
For California Residents (CCPA/CPRA Rights)
You have the right to know, delete, and correct your personal information, and to opt-out of its "sale" or "sharing".
Opt-Out of Sale/Sharing: While we do not sell data in the traditional sense, some analytics/advertising activities may be considered a "sale" under CCPA. You have the right to opt-out.
How to Exercise Your Rights:
- Email us at: privacy@sforne.com with "California Privacy Request" in the subject.
- Use our dedicated "Do Not Sell My Personal Information" page.
We will not discriminate against you for exercising your rights.
3. Data Sharing and International Transfers
We share data only with necessary service providers (payment processors, shippers) under strict contracts. Data may be transferred outside the EEA using safeguards like Standard Contractual Clauses.
4. Data Retention
We retain personal data only as long as necessary:
- Order Data: 7 years for tax/legal compliance.
- Marketing Data: Until consent is withdrawn.
- Verification Data: Deleted immediately after age verification.
Do Not Sell or Share My Personal Information
If you are a California resident, you can submit an opt-out request here:
Email your request to:privacy@sforne.com with the subject "CCPA Opt-Out".
We will process verifiable consumer requests within 15 business days.
5. Cookies
Manage your preferences via our Cookies Policy page and the settings banner on our site.
6. Contact & Complaints
For privacy requests or concerns: privacy@sforne.com.
You have the right to lodge a complaint with your national data protection authority (e.g., the ICO in the UK).